Privacy Policy
Last Updated: January 29, 2026
GoodToGo Portables ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, and mailing address
- Service Information: Details about the services you request, delivery location, project type, and rental duration
- Payment Information: Credit card numbers, billing address, and other payment details (processed securely through third-party payment processors)
- Communication Records: Records of your communications with us, including customer service inquiries
We also automatically collect certain information when you visit our website:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Information: Pages viewed, links clicked, and time spent on our website
- Location Information: General geographic location based on IP address or zip code you provide
How We Use Your Information
We use the information we collect to:
- Process and fulfill your service requests
- Communicate with you about your orders, including confirmations and delivery updates
- Provide customer support and respond to your inquiries
- Send promotional communications (with your consent)
- Improve our website and services
- Detect and prevent fraud or other illegal activities
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service Partners: Local operators who fulfill equipment delivery and service in your area
- Payment Processors: Third-party companies that process payments on our behalf
- Analytics Providers: Services that help us analyze website usage (such as Google Analytics)
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you interact with our website
- Deliver relevant advertising
- Analyze website traffic and performance
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain customer records for seven years after your last transaction with us.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information (subject to certain exceptions)
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information below.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. As noted above, we do not sell personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
GoodToGo Portables
Phone: (844) 799-2293
Email: info@goodtogo.co